Cookie Policy of Urlbox Ltd

This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User's device as they interact with this Application.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Application uses Trackers managed directly by the Owner (so-called "first-party" Trackers) and Trackers that enable services provided by a third-party (so-called "third-party" Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User's browsing session. In addition to what's specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

How this Application uses Trackers

Necessary

This Application uses so-called "technical" Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Trackers managed by third parties

• Google Tag Manager (Google Ireland Limited)

  Google Tag Manager is a tag management service provided by Google Ireland Limited.

  Personal Data processed: Tracker and Usage Data.

  Place of processing: Ireland – Privacy Policy.

• Cloudflare (Cloudflare Inc.)

  Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.

  Personal Data processed: Tracker and various types of Data as specified in the privacy policy of the service.

  Place of processing: United States – Privacy Policy.

  Trackers duration:

  • _cfuvid: indefinite
  • cf_clearance: 30 minutes

Functionality

This Application uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.

Trackers managed by third parties

• SavvyCal (SavvyCal, LLC)

  SavvyCal is a scheduling service that allows Users to schedule meetings and appointments.

  Personal Data processed: Tracker; Usage Data; email address; calendar data.

  Place of processing: United States – Privacy Policy.

• Crisp Widget (Crisp IM SARL)

  The Crisp Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM SARL.

  Personal Data processed: Data communicated while using the service, Tracker, Usage Data and various types of Data as specified in the privacy policy of the service.

  Place of processing: France – Privacy Policy.

Measurement

This Application uses Trackers to measure traffic and analyze User behavior to improve the Service.

Trackers managed by third parties

• PostHog (PostHog, Inc.)

  PostHog is an open-source analytics platform provided by PostHog Inc. that helps track and analyze user behavior on this Application.

  Personal Data processed: Tracker and Usage Data.

  Place of processing: United States – Privacy Policy.

• Fathom Analytics (Conva Ventures Inc)

  Fathom is a privacy-focused website analytics service provided by Conva Ventures Inc. that processes User visits without using cookies or collecting personal data.

  Personal Data processed: Usage Data.

  Place of processing: United States – Privacy Policy.

• Simple Analytics (Simple Analytics B.V.)

  Simple Analytics is a privacy-first analytics service that provides website statistics without collecting personal data or using cookies.

  Personal Data processed: Usage Data.

  Place of processing: Netherlands – Privacy Policy.

• Userlist (Userlist Inc.)

  Userlist is a customer messaging platform that helps track and analyze user behavior.

  Personal Data processed: Tracker, Usage Data, and email address.

  Place of processing: United States – Privacy Policy.

• Google Analytics (Universal Analytics) (Google Ireland Limited)

  Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited ("Google"). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

  In order to understand Google's use of Data, consult Google's partner policy.

  Personal Data processed: Tracker and Usage Data.

  Place of processing: Ireland – Privacy Policy – Opt Out.

  Trackers duration:

  • AMP_TOKEN: 1 hour
  • _ga: 2 years
  • _gac*: 3 months
  • _gat: 1 minute
  • _gid: 1 day

How to manage preferences and provide or withdraw consent on this Application

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this Application.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

• See what Cookies or other similar technologies have been set on the device;
• Block Cookies or similar technologies;
• Clear Cookies or similar technologies from the browser.

The browser settings, however, do not allow granular control of consent by category.

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help this Application to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

Owner and Data Controller

Urlbox Ltd - 53 Shaftesbury Avenue, Roundhay, Leeds, England, LS8 1DR

Owner contact email: [email protected]

Since the use of third-party Trackers through this Application cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Application.

Definitions and legal references

Latest update: 04 February 2025